COVID-19 INFO

 

Dette websted opdateres regelmæssigt - den sidste opdatering var den 2. december 2020 .

På grund af COVID-19 kan international leveringstid muligvis forlænges. Det tager op til 8 uger, før din ordre ankommer. Hvis du bestiller fra Danmark, forvent kun minimale forsinkelser.

 

I øjeblikket kan jeg sende ordrer internationalt UNDTAGEN nedenstående lande:

  • Angola, Bahamas, Barbados, Bermuda, Bolivia, Brunei, Burkina Faso, Chile, Cuba, Den Dominikanske Republik, Ecuador, El Salvador, Eritrea, Fiji, Fransk Guyana, Guadeloupe, Honduras, Jamaica, Libyen, Martinique, Mauritius, Papua Ny Guinea, Panama, Paraguay, Peru, Réunion, Sierra Leone, Somalia, Syrien, Trinidad & Tobago, Turkmenistan, Venezuela, Yemen, Ækvatorial Guinea.

SHIPPING F.A.Q.

Do you ship internationally?


Yes, I can ship internationally.




Will I get a tracking number?


To keep shipping costs as low as possible for international customers, I generally do not provide tracking information.




What if there is something wrong with my order?


If there is an issue with your order, please contact me. Use the contact form on my website.




How long does it take for the order to arrive?


It depends on where you live and how fast your order was processed. If you live in Denmark, the order should arrive after 5 workdays after it has been processed. If you live anywhere else, it can take up to 21 work days for your order to arrive, after it has been processed.




What is the store's return and exchange policy?


For EU citizens: EU-based Customers have 14 calendar days from the date of receiving the product to return items for any reason. The customer is responsible for covering all costs related to shipping the product back. The return address is always written on the back of the envelope the product arrives in. For everywhere else: All sales are final and exchanges will not be accepted.




Who handles my order?


I do! Every order is handled and shipped off by yours truly!




Why are the print sizes A5, A4 and A3?


The A-format is the standard paper format in Europe (and Denmark where the orders are being processed). Here's an overview of the sizes: A5 (small): 148 x 210 mm A4 (large): 210 x 297 mm A3 (x-large): 397 x 420 Size reference




Why are there different paper types?


Up until recently I printed all my prints at home "on demand". However it is extremely costly to print all my prints on an Inkjet printer. So I recently started getting my prints made downtown as digital prints on matte smooth paper. Here are the main reasons why you can choose between different paper types:

  • I made a limited edition of the print on special paper with my own printer
  • I had leftover from the old stock while transitioning to my new provider





International Shipping

Do I need to pay customs?


All orders are shipped from Denmark. Any orders going through international borders (outside EU) may be subject to a customs fee. Depending on the weight and value of the order, as well as the final destination, you may be required to pay taxes on your order.




Address Info


Please make sure you have entered a valid address to ensure the order's safe journey to you. If you put a wrong or poorly written address in the address field, the order might not turn up.




High-risk countries


In some countries there's a higher risk that your order might get lost/stolen/redirected. If you order to any of these destinations it will be at the customer's own risk. See more here: https://www.shipwire.com/w/support/restricted-countries/





Art by Nadia Axel | CVR: 39918447 | naddieaxel@gmail.com

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